Crystal Bridges is open Wed. through Mon. Reserve your free, timed tickets.

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Crystal Bridges is open Wed. through Mon. Reserve your free, timed tickets.

Get Tickets >
Learn More >
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Safety Measures: What to Expect at Crystal Bridges

Photo by Ironside Photography / Stephen Ironside.

Crystal Bridges is open with limited capacity and safety measures in place. Here’s a guide to what you need to know before visiting:

 

1. For your safety and per CDC guidelines, we continue to require face coverings

  • Crystal Bridges and the Momentary require visitors and staff to wear face coverings for ages 10 and older, except when eating or drinking. Face coverings are recommended for ages 2-9. Following CDC guidelines, face shields and face coverings with exhaust valves or vents are not allowed.
    • Program Attendance Policy: For the safety of museum staff and other participants, program attendees (adults and children of all ages) will be required to wear a face covering while attending indoor and outdoor programs at the museum. Children’s masks are available upon entry to the museum, or you can provide a mask from home. Programs will be spaced appropriately and will not use shared materials.
  • Masks are available upon entry and at outdoor events and venues for those who do not have one.
  • Please ensure everyone in your group is aware of the museum’s face covering requirements.

 

Photo by Ironside Photography / Stephen Ironside.

2. Admission is still free, but timed-entry tickets help us distance

  • Timed ticket reservations are available to maintain distancing in the museum. Generally, weekends at the museum are the busiest times while afternoon and evening hours during the week are less crowded.
  • As COVID-19 cases and hospitalization rates decline and vaccination rates increase, we have recently increased our capacity to more accommodate visitors who want to enjoy safe and engaging art experiences.
  • Currently, we are allowing up to 60 guests per 15 minutes, which adheres to a two-thirds capacity per state guidelines for indoor venues. After reserving a timed ticket, visitors will receive an email with information about what to expect.

2021 General admission and exhibition tickets can be booked here.

 

Photo by Ironside Photography / Stephen Ironside.

3. Some museum spaces remain closed or have limited service

  • Galleries are open, but interactive works of art will not be in use and hands-on engagements including audio guides are still suspended until further notice. Visitors are encouraged to download the Crystal Bridges app.
  • Frank Lloyd Wright’s Bachman-Wilson House, Yayoi Kusama’s Infinity Mirrored Room, and the Studio artmaking space will remain closed until further notice due to limited space for social distancing.
  • The Library is open with limited capacity and limited access to computers, as well as increased cleaning procedures. Digital library resources are available HERE.
  • Eleven is open. Seating and tables are cleaned before/after each use. Face coverings must be worn by all guests when not seated at their table.
  • The Coffee Bar is open with guests queuing at six-feet distance with the help of floor markings. Plexiglass barriers at the register have been installed.
  • Shuttles between the Crystal Bridges entrance and additional parking will run; all riders (staff and guests) must wear face coverings. Riders will be spaced to honor physical distancing and the seats will be cleaned between trips.
  • Staff and volunteers get temperature checks prior to entering the building.
  • Cleaning and sanitization is performed regularly. Hand sanitizer stations are available throughout the building.

 

4. The trails are open and free

  • The 120-acre grounds and five miles of trails and grounds around Crystal Bridges are open and available for everyone to enjoy.

 

Thank you for helping us ensure the safety for all when you visit. Visitors can always enjoy online programs, virtual reality, #CBfromHome activities, 360 tour, the full collection available through eMuseum, and weekly eNewsletter updates.

We believe in the transformative power of art and we hope that you use our offerings to find comfort, spark conversation, and continue your social justice education. You can learn more about our institutional perspective here.

Learn more about what to expect at the Momentary here.

If you have any additional questions, please contact us at 479.418.5700. We look forward to your visit to Crystal Bridges.

 

18 Comments

  1. sherry@uarkfcu.com' Sherry Berrysmith says:

    Hi,

    Do you need to make reservations/ticket to see the Last Supper?

  2. beastar.today@gmail.com' Barbara Thomas says:

    Do you have wheel chairs available for those with limited mobility?

    • erica.harmon@crystalbridges.org' Erica Harmon says:

      Hi Barbara – Yes, wheelchairs and walkers are available on a first-come, first-served basis at no cost and are located at Guest Services in the main lobby.

  3. ludlamjg@hotmail.com' Julie says:

    Do you have a limited time in the museum, or just timed entrance?

  4. taylors303@gmail.com' Kathy says:

    Are leached pets allowed on walking/hiking trail?

  5. mikabishop18@gmail.com' Mika says:

    Are backpacks allowed?

    • erica.harmon@crystalbridges.org' Erica Harmon says:

      Hi Mika – Large items, including backpacks, backpack-style child carriers, tripods, umbrellas, or any package or other item larger than 11 x 15″ are not allowed in the galleries. Self-service checkrooms are located in the lower lobby (one level down from the main lobby), and adjacent to the south lobby. Lockers are provided for your valuables at no charge in both checkrooms and in the north lobby.

  6. Christy_norris1@hotmail.com' Christy Norris says:

    Did I see somewhere that seniors can have admittance at 10:00 on Mondays? We have tickets for 11:45 on Monday, April 19.
    Thank you.

  7. lindalhamilton@yahoo.com' Linda says:

    I have a service dog. Would she be able to go into the museum?

    • erica.harmon@crystalbridges.org' Erica Harmon says:

      Hi Linda – Yes, service animals are welcome in the museum. Crystal Bridges abides by the Americans with Disabilities Act (ADA), and allows service animals, that is, animals trained to do work or perform specific tasks for the benefit of an individual with disabilities, into all the public areas of the museum. The ADA does not currently recognize emotional support animals, therefore emotional support animals and all other animals not specifically covered in the American with Disabilities Act will not be permitted within the museum. Other leashed pets must remain outside the building, which includes Walker Landing, but are welcome on museum trails and grounds.

  8. bcarolpaterson@gmail.com' Carol Psyerson says:

    It will be my first visit. How much time should my husband and I allow in our schedule to properly see the museum with limited time walking the trails?

    • erica.harmon@crystalbridges.org' Erica Harmon says:

      Hi Carol – I would recommend at least 2-3 hours to walk through the permament collection, with an extra hour or two for lunch at Eleven and/or to walk through the temporary exhibition, Crafting America, plus extra time to walk the trails.

  9. agroom@usd353.com' Amy Groom says:

    Planning on bringing my art club students to Crystal Bridges in June. I am working on an itinerary and was wondering how much time I should pencil in for the museum.

    • erica.harmon@crystalbridges.org' Erica Harmon says:

      Hi Amy – It depends on what you’d like to see during your visit. I would allocate for at least 2-3 hours to walk through the permanent collection, and an extra hour if you’d like to spend time having lunch in Eleven. If you’d like to walk the trails around the grounds as well, it might benefit to add some extra time.

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