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Safety Measures: What to Expect at Crystal Bridges

People looking at artwork hung on a wall in a gallery
HOLIDAY HOURS: Crystal Bridges will close early at 2 p.m. on December 24 (Christmas Eve) and be closed December 25 (Christmas Day).

HORARIO POR DÍAS FESTIVOS: Crystal Bridges cerrará a las 2:00 p.m. el 24 de diciembre (Nochebuena) y permanecerá cerrado el 25 de diciembre (Navidad).


Timed Ticket Update: As of June 1, 2021, we will no longer require timed ticket entry at Crystal Bridges. The Momentary will continue to be free admission, no tickets required.

COVID-19 Visitation Policies *As of July 21, 2021*: Due to the recent rise in COVID-19 cases, we recommend that all visitors ages 2 and up wear a face covering while indoors except while eating or drinking. In addition, we require all staff to wear face coverings indoors, as well as guests who are not yet vaccinated. Masks will be available upon entry for those who do not have one.



Crystal Bridges is open with limited capacity and safety measures in place. Here’s a guide to what you need to know before visiting:

People looking at artwork hung on a wall in a gallery

1. For your safety, we continue to require face coverings

  • Crystal Bridges and the Momentary require visitors and staff to wear face coverings for ages 10 and older, except when eating or drinking. Face coverings are recommended for ages 2-9. Face shields and face coverings with exhaust valves or vents are not allowed.
  • Program Attendance Policy: For the safety of museum staff and other participants, program attendees (adults and children of all ages) will be required to wear a face covering while attending indoor and outdoor programs at the museum. Children’s masks are available upon entry to the museum, or you can provide a mask from home. Programs will be spaced appropriately and will not use shared materials.
  • Masks are available upon entry and at outdoor events and venues for those who do not have one.
  • Please ensure everyone in your group is aware of the museum’s face covering requirements.
women with a health mask and an artwork on the wall behind her
Photo by Ironside Photography / Stephen Ironside.

2. The number of guests allowed in the museum is limited; free, timed-entry tickets are required

  • Timed ticket reservations are required. Generally, weekends at the museum are the busiest times while afternoon and evening hours during the week are less crowded.
  • As COVID-19 cases and hospitalization rates decline and vaccination rates increase, we have recently increased our capacity to more accommodate visitors who want to enjoy safe and engaging art experiences.
  • Currently, we are allowing up to 60 guests per 15 minutes, which adheres to a two-thirds capacity per state guidelines for indoor venues. After reserving a timed ticket, visitors will receive an email with information about what to expect.

2021 General admission and exhibition tickets can be booked here.

woman in a health mask stands looking at artwork
Photo by Ironside Photography / Stephen Ironside.

3. Some museum spaces remain closed or have limited service

  • Galleries will be open but interactive works of art will not be in use and hands-on engagements including audio guides are still suspended until further notice. Visitors are encouraged to download the Crystal Bridges app.
  • Frank Lloyd Wright’s Bachman-Wilson House, Yayoi Kusama’s Infinity Mirrored Room, and the Studio artmaking space will remain closed until further notice due to limited space for social distancing.
  • The Library will be open with limited capacity and limited access to computers, as well as increased cleaning procedures. Digital library resources are available HERE.
  • Eleven is open and will operate at two-third capacity. Seating and tables will be cleaned before/after each use. Face coverings must be worn by all guests when not seated at their table.
  • The Coffee Bar is open with guests queuing at six-feet distance with the help of floor markings. Plexiglass barriers at the register have been installed.
  • Shuttles between the Crystal Bridges entrance and additional parking will run; all riders (staff and guests) must wear face coverings. Riders will be spaced to honor physical distancing and the seats will be cleaned between trips.
  • Staff and volunteers get temperature checks prior to entering the building.
  • Cleaning and sanitization is performed regularly. Hand sanitizer stations are available throughout the building.


curved nature trail with green leafed trees and blooming flowers

4. The trails are open and free

  • The 120 acre grounds and five miles of trails and grounds around Crystal Bridges are open and available for everyone to enjoy.

Thank you for helping us ensure the safety for all when you visit. Visitors can always enjoy online programs, virtual reality, #CBfromHome activities, 360 tour, the full collection available through eMuseum, and weekly eNewsletter updates.

We believe in the transformative power of art and we hope that you use our offerings to find comfort, spark conversation, and continue your social justice education. You can learn more about our institutional perspective here.

Learn more about what to expect at the Momentary here.

If you have any additional questions, please contact us at 479.418.5700. We look forward to your visit to Crystal Bridges.