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Bridge Day: Know Before You Go

Outdoor art display with paintings on easels and viewers, including a wheelchair user, along a path.

Your Guide to Visiting Crystal Bridges on Bridge Day

On Bridge Day, taking place on the second Monday of each month, you’ll be able to experience Crystal Bridges Art Collection with enhanced accessibility with regard to sensory, communication, attention, focus, and social interaction necessities.

Specifically, you’ll experience increased wayfinding resources and signs throughout museum spaces—including this Know Before You Go guide. Additionally, direct access to Sensory Friendly Bags will be offered in the lobby, at the entrance to our latest special exhibition, and five interactive opportunities will be added in gallery spaces.

Lastly, increased seating will be available throughout our exhibition spaces, and the Bellows and Cassat rooms will be turned into Low Sensory spaces.

Read on to learn more about what to expect when you visit the museum on Bridge Day.

 

Getting Here and Parking

Getting Here

The museum is located in Bentonville, Arkansas, at the address below:

600 Museum Way
Bentonville, AR 72712

If you have questions about getting to the museum, please call Guest Experience at (479) 657-2335 or email us at Info@CrystalBridges.org

 

Parking

An exterior view of the Campus Parking garage complex

You can park at the Campus Parking Complex (pictured) or at the museum’s attached parking garage.

ADA-accessible parking is available on the lower level of the attached garage. To access the garage, follow the signs on Museum Way for Upper and Lower Parking.

  • The Camping Parking Complex is located on Museum Way across from the Amazeum.
  • During especially busy days, we encourage you to park in the Campus Parking Complex and use the complimentary shuttle service to the museum’s main entrance.

Entryways

You can enter the museum through the Main Entrance, the Library/Administration Entrance, or the South Lobby Entrance.

When you go through the Main Entrance you will enter the Garrison Lobby (sometimes called the Main Lobby), which can be loud and produce a lot of echoes. If you wish for a lower sensory experience, please enter through the Library Entrance or the South Lobby Entrance.

Abstract metallic tree sculpture on grass, modern building in background, cloudy sky above.
Roxy Paine (born 1966), Yield, 2011, stainless steel, 47ft. 6 in. x 45ft. Crystal Bridges Museum of American Art, Bentonville, Arkansas, 2011.15
Main Entrance from Upper Parking and Campus Parking Complex
  • If you are getting off the shuttle or are near the silver tree-like structure, titled Yield, the Main Entrance outdoor hallway will be towards the right of shuttle drop-off.
  • The outdoor hallway will guide you to an elevator on your right that you will take down to the Main Lobby.
Main Entrance from Lower Parking
  • In Lower Parking, turn towards the main building and locate signs that say, “YOU ARE ON P1” and “Museum Entrance”.
  • Follow the arrows on these signs to reach the elevator that leads to the Garrison Lobby.
Library Entrance from Upper Parking and Campus Parking Complex
  • If you are getting off the shuttle or are near the silver tree-like structure Yield, locate the staircase at the start of the Upper Parking lot.
  • Once you have traveled down the stairs, walk left towards the hallway with a short metal gate at its entrance.
  • Towards the end of this hall, there is a door to the left. This is the Library Entrance.
  • The door will be locked, but there is a intercom to the right of the door. Press the button to speak to a receptionist and request entry.
  • From here you can enjoy the library, or take the elevator immediately to your right down from the entrance to the Garrison Lobby.
Library Entrance from Lower Parking
  • If you are in Lower Parking, locate the grey Administration and Main Entrance signs and follow the hallway.
  • Towards the end of this hall, there is a door to the left. This is the Library Entrance.
  • Press the silver button on the right side of the door to be buzzed in.
  • This door is not wheelchair accessible, and you will need to request assistance through the intercom.
  • From here you can enjoy the library, or take the elevator immediately to your right down from the entrance to the Garrison Lobby.
Large
Robert Indiana, LOVE, 1966–1999, Cor-Ten steel, 72 x 72 x 36 in. Crystal Bridges Museum of American Art, Bentonville, Arkansas, 2009.4
South Lobby Entrance

Garrison Lobby

In the Garrison Lobby, also called the Main Lobby, you can locate the areas and amenities listed below.

Additionally, museum admission, lighting, sound, seating, and the Sensory Friendly Bag Station in the lobby and other areas are described below. Lastly, our food and bag policies are also described.

Main lobby and Museum Store
Photo by Ironside Photography / Stephen Ironside.

Garrison Lobby Areas and Amenities

  • Museum Store
  • Guest Experience desk
  • Sensory Bag Station
  • Elevator to Lower Lobby
    • Restrooms can be found in the Lower Lobby
  • Staircase to Lower Lobby
  • Entrance to Crystal Bridges galleries
  • Elevator to Library
  • Corridor to South Lobby
  • Coffee Bar
  • Eleven Restaurant

 

Admission and Price

General admission to the museum and to view the permanent collection galleries is always free. Some exhibitions and experiences may require a paid ticket.

General admission to the Frank Lloyd Wright Bachman-Wilson House is free, but requires a ticket due to limited space. Guided tours are ticketed, and cost $12 + tax per person.

Please speak to a Guest Experience associate (wearing a blue shirt) to reserve tickets in person, or visit the webpage for the exhibition or experience you’d like to see to reserve tickets online.

Lighting

The lobby can be quite bright, as it consists largely of glass windows which let in a lot of natural light.

The Coffee Bar and Eleven Restaurant can also be very bright, as the windows are very large.

Sound

The lobby can be very loud, as the space produces many echoes and is usually highly trafficked.

The Coffee Bar and Eleven Restaurant can also be very loud, and the space can project sound and produce echoes.

Seating

In the Garrison Lobby, there are two couches and five single-seat comfy chairs that swivel. One couch is in an S-shape, is very long, and can fit around 20 people. The other couch is a smaller island and could fit about eight people.

In the Lower Lobby, there are three couches and eight single-seat chairs.

In the Coffee Bar, there are two tables with four swivel chairs with no back. In Eleven restaurant, there are several tables and chairs. The chairs all have backs, some are high bar stools, and some are shorter chairs. Both kinds of chairs in Eleven are hard.

Sensory Friendly Bag Station

There will be a Sensory Friendly Bag Station in the Garrison Lobby. At this station, there will be various materials available to borrow during your museum visit and other materials to keep. Sensory Friendly Bags contain fidgets, noise-canceling headphones, copies of the Sensory Friendly Map, and writing materials.

Please return these bags to the Sensory Friendly Bag Station at the end of your visit.

Service Animals

Service animals are welcome in the museum. Crystal Bridges abides by the Americans with Disabilities Act (ADA) and allows service animals—animals trained to do work or perform specific tasks for the benefit of an individual with disabilities—into all the public areas of the museum.

The ADA does not currently recognize emotional support animals, therefore emotional support animals and all other animals not specifically covered in the Americans with Disabilities Act will not be permitted within the museum.

Other leashed pets must remain outside the building, which includes Walker Landing, but are welcome on museum trails and grounds.

Restrooms

There is no restroom in the Garrison Lobby. However, there is a restroom in the Lower Lobby.

You can access this restroom via the stairs right of the entrance to the Crystal Bridges Art Collection or by using the elevator next to the welcome desks and pressing the “LL” button.

There are restrooms in the beginnings of the Modern Art and Contemporary Galleries.

There are restrooms in the corridor between the South Lobby and the Garrison Lobby.

Food & Drink

Lunch is served daily at the museum’s restaurant, Eleven, and the Coffee Bar offers “grab-and-go” options. Food, drinks, and chewing gum are not allowed in the museum galleries.

  • Grab and Go options start at $4 and are available at the Coffee Bar.
  • Eleven features kids’ options, gluten-free, dairy-free, vegan, and vegetarian offerings.
    • Price Range: Kids meals ($7–8), adult meals ($14–19)
  • Outside Food & Drink: Bringing your own food is encouraged on museum trails and grounds, but not in the museum building or galleries. Tables are available inside in Eleven and outside on Walker Landing, but we ask that guests not bring coolers, chairs, or other gear onto Walker Landing.

Bag Policy

Backpacks should be worn on one shoulder or carried on your front side while inside the exhibit.

Lockers are available for use at no cost so that guests may secure items while enjoying the museum. These self-check lockers are in the Lower Lobby. Instructions for using lockers are posted on the wall, or you can ask a Guest Experience associate for assistance.

Navigating the Galleries

Visitantes en las galerías enfrente de la obra Nosotros el pueblo

Getting to the Crystal Bridges Art Collection

From the Main Lobby: Locate and face the museum’s restaurant so that the Coffee Bar is in front of you and to your right. Turning right 90°, you will be able to see the entrance to the galleries with a Protection Services Associates waiting to greet you (these associates wear grey shirts).

From the South Lobby: Enter the open hallway leading right. In this corridor, there will be windows on your left and Crystal Bridges architecture facts on your right. Eventually, you will make it to the Garrison Lobby and can keep walking forward to enter the collection.

Navigating the Crystal Bridges Art Collection

Below is an outline of what you can anticipate as you move through our three gallery spaces. This outline is for those who would like to prepare for such components before entering the galleries.

The lighting, sound, seating, and content of each gallery is described, and a gallery guide is provided that explains movement through the rooms noting these components in each.

Lighting

Throughout the galleries, the lighting goes between dim and bright. Please refer to the Sensory Friendly Map for details about the lighting in each space.

Spaces are bright between galleries and in the Modern Art Gallery because the walls are glass; depending on the day, cloudier weather will provide shade.

Sound

There is no music throughout the galleries, nor are there pieces that make sound.

You may notice that it is loud in galleries due to people’s voices echoing. Please ask a staff associate for a Sensory Bag which includes sound-proofing headphones if you would like a pair. These bags are also accessible throughout the rooms; just ask a Protection Services Associate.

Seating

Throughout the galleries, there are multiple opportunities to sit down, including hard benches, soft chairs, soft benches, and couches. The benches are hard wood with no backrest and could fit many people. The soft chairs are single seats for one person with back and armrests. Some single-seat chairs may swivel. The couches are soft and have backrests.

Additionally, there will be gallery seats available throughout the galleries and exhibition spaces. Gallery seats fold out into a mesh seat and have no back or armrests. You may carry these seats with you throughout the galleries and sit where you wish.

Content

As you explore our collection, you may encounter themes such as nudity, violence, weapons, death, mythology, and abstract or conceptual art.

These elements are integral to the artistic exploration of human experience and history. They reflect diverse perspectives and the rich tapestry of our shared cultural and historical heritage.

While some of these themes may seem unusual or challenging, they are presented within a thoughtful and educational context. We encourage you to approach them with an open mind, as they offer valuable insights into the complexities of human nature and artistic expression.

Important Notes
  • Please explore the galleries at your leisure.
    • You are free to navigate at any pace, forward or backward, through the galleries and exhibition spaces.
  • Be aware that there will be Protection Services Associates in every room. They wear gray shirts.

Gallery Guide

Early American Gallery
Art gallery with curved wood ceiling, framed paintings, and
Early American Art Gallery, Crystal Bridges

The first gallery you enter will be the Early American Art Gallery

  • This gallery is split into two sections separated by a bridge that can be bright if curtains are not drawn.
  • Lighting is dim in this gallery.
  • Echoes may be produced when there are a lot of people since ceilings are high.
  • Seating in the first section of the Early American Art Gallery consists of two hard benches, two soft benches, and two cushioned chairs.
  • Seating in the bridge section includes hard wooden windowsill surfaces.
  • Seating in the second section of the Early American Art Gallery consists of two soft swivel chairs, four cushioned chairs around a coffee table, one hard bench, two soft chairs, and one couch.
Modern Art Galleries
Art gallery room with

The second gallery you enter will be the Modern Art Gallery.

  • This gallery is split into two sections, separated by double doors that are usually propped open.
  • Upon entering, you will notice the entrance to Yoko Ono’s Cut Piece on your right.
    • This piece is in a small dark room and consists of a screen taking up an entire wall, is in black and white, and has no sound.
    • Seating in this room consists of one hard bench and one soft couch.
  • Passing this room, there will be a small gallery space with two hard benches.
    • Due to its size, this room can get crowded and loud.
  • Here, there will be an elevator and a staircase to your right.
  • Once you exit the elevator or have walked down the staircase, you will notice the entrance to The Studio and bathrooms on the left.
  • To continue through the gallery, keep going forward.
    • Seating here consists of two hard benches.
  • You will then enter the second section of the Modern Art Gallery, consisting of two “boxes” and the space around them.
    • Lighting may be bright as the walls are glass.
    • Sounds of construction may be heard from the right.
  • Seating consists of one hard bench outside of Box 1, and two soft chairs inside of Box 1.
    • There are two hard benches and two soft seater couches outside of Box 1 and 2.
  • Seating in Box 2 consists of two hard chairs.
  • Exiting Box 2, there will be neon signs to your left, they are not overly bright.
Contemporary Art Gallery
Art gallery corridor with wooden ceiling, polished floor, modern abstract and figurative paintings.

The third gallery you will enter is the Contemporary Art Gallery.

  • Upon entering, you will notice Fred Eversley’s Big Red Lens on your left and restrooms on your right.
    • This room can be bright and loud as there is a video tablet that plays on repeat.
  • Lighting in the larger gallery will be dim.
  • Echoes may be produced when there are a lot of people since ceilings are very high.
  • Seating throughout the gallery includes 12 soft chairs, two couches, and five hard benches.
  • There are two video tablets in this gallery that play audio descriptions on repeat.
  • Between the Think Pink and Vantage Points spaces there is an area that can be very bright due to the glass walls.