Museum Accessibility

Crystal Bridges offers a number of on-site accommodations for guests with disabilities in order to assure an enjoyable and engaging experience at the museum. Below is a list of amenities available. If you have questions, please contact us.

All interior spaces of Crystal Bridges Museum of American Art — including galleries, classrooms, meeting rooms, restaurant, Museum Store, library, and lobby—are fully wheelchair accessible. The parking garage offers accessible parking on the lower level.

Wheelchair and family-accessible restrooms and elevators are located throughout the museum.

Wheelchairs and walkers are available on a first-come, first-served basis at no cost and are located at Guest Services in the Garrison Lobby, in the elevator tower, and in the lower lobby checkroom. Personal wheelchairs, canes with rubber tips, and motorized mobility devices are also permitted in the museum.

The Orchard Trail, Art Trail and North Forest Trail are all hard-surface trails.

Service animals, as defined by the Americans with Disabilities Act, are welcome at Crystal Bridges. The museum is unable to provide care or supervision of service animals, and they must remain under control of their handlers at all times.

Crystal Bridges offers variable lighting throughout the museum. Our galleries feature adjustable lighting to accommodate a range of sensory needs. If you have specific lighting requirements, please speak with Guest Services upon arrival.

Assisted listening devices are available for museum programs and tours. Please request them at Guest Services in the Garrison Lobby. These devices work with compatible hearing aids to enhance sound clarity during tours and programs.

Crystal Bridges offers sign language interpreted tours and programs upon request. Please contact us at least two weeks in advance to arrange interpretation services for your visit.

Museum guides and printed materials are available in multiple languages. For specific translation needs or language-specific tours, please contact us in advance of your visit.

Crystal Bridges offers accessible drop-in tours designed to be inclusive and accommodating for visitors with various needs. These tours are offered at select times throughout the week. Check the museum calendar for upcoming tour dates and times.

Closed captioning is available for museum videos and multimedia presentations. Open captioning or real-time captioning can be arranged for programs with advance notice. Please contact us at least two weeks ahead to request this service.

Crystal Bridges offers touchable art experiences, audio-described tours, and tactile materials for guests who are blind or have low vision. Audio descriptions of selected artworks are available through the Bloomberg Connects app. Touch tours can be arranged with advance notice.

EnChroma color-blind glasses are available at Guest Services in the Garrison Lobby. These glasses can enhance the perception of colors for individuals with color vision deficiency, enriching the experience of viewing the museum's collection. Available on loan at no cost during your visit.