Following the guidance of health partners, state and national government officials, and peer institutions, Crystal Bridges reopened to the public on June 10 with limited capacity and new safety measures.
Below you will find a guide of what you can expect now at Crystal Bridges, including new safety guidelines, spaces that will remain closed or have limited service, and more.
1. The number of guests allowed in the museum is limited; free timed-entry tickets are required
For your safety, free timed ticket reservations are required.
Generally, weekday mornings, as well as weekend days, book fully, while afternoon and evening hours during the weekday tend to be less crowded. If you have a reserved, timed ticket, you may experience some delays in order to maintain limited capacity for safety reasons.
Crystal Bridges is limiting the number of guests by inviting up to 30 guests per 15 minutes. These numbers are based on five people per 1,000 square feet of public space, which adheres to a one-third capacity per state guidelines for indoor venues. Visitors will receive an email prior to their visit with information about how to prepare and what to expect. Timed tickets ensure the museum has limited attendance per state guidelines.
General public tickets can be booked HERE.
Admission is still free for all!
2. Enhanced safety precautions are in effect
These are some of the safety guidelines you can expect to see and abide by at Crystal Bridges:
- The museum will offer a no-touch experience when possible. This includes the elimination of physical ticket interactions. Doors that can safely remain open will be propped open to minimize touch and when that is not possible, staff and/or volunteers will open doors for visitors.
- As a safety precaution and to comply with the state of Arkansas mandate, Crystal Bridges and the Momentary require visitors and staff to wear face coverings for ages 10 and older indoors and outdoors. This state order requires every person in Arkansas to wear a face covering of the mouth and nose in all indoor and outdoor environments where there is exposure to non-household members and social distancing cannot be assured. Accordingly, face coverings should be worn on Crystal Bridges trails and grounds and the Momentary Green when close contact with non-household members could occur, including for programs and events, as well as at food and drink venues, except when eating and drinking.
- Following the most recent recommendations from the CDC, face shields and face coverings with exhaust valves or vents are not allowed.
- Masks are available upon entry and at outdoor events and venues for those who do not have one.
- Signage will be in place to reinforce social distancing rules, including designated paths noted for guests throughout the spaces.
- All staff and volunteers will undergo temperature checks prior to entering the building.
- Cleaning and sanitization will increase with the addition of hand sanitizer stations throughout the building.
3. Some museum spaces remain closed or have limited service
- Galleries will be open but interactive works of art will not be in use and hands-on engagements including audio guides will be suspended until further notice. Visitors are encouraged to download the Crystal Bridges app.
- Frank Lloyd Wright’s Bachman-Wilson House, Yayoi Kusama’s Infinity Mirrored Room, and the Studio artmaking space will remain closed until further notice due to limited space for social distancing.
- The Library will be open with limited capacity and access to computers, as well as increased cleaning procedures. Digital library resources are available HERE.
- Eleven will be open and will operate at one-third capacity. Seating and tables will be cleaned before/after each use. Face coverings must be worn by all guests when not seated at their assigned table.
- The Coffee Bar will be open with guests queuing at six-feet distance with the help of floor markings. Touchless transactions are being tested and plexiglass barriers at the register have been installed.
- Shuttles between the Crystal Bridges entrance and additional parking will run; all riders (staff and guests) must wear face coverings. Riders will be spaced to honor physical distancing and the seats will be cleaned between trips. The shuttle between the Momentary, Crystal Bridges, and 21c Museum Hotel will not be operating until further notice.
4. The trails will remain open
Photo by Ironside Photography / Stephen Ironside.
The trails and grounds around Crystal Bridges remained open throughout quarantine and they will continue to remain open for everyone to enjoy. We have added signage to the trails to help visitors maintain social distancing, keeping six feet apart.
5. Programs will still be offered virtually
Photo by Tram Colwin.
Virtual programs and artmaking classes will still be offered through sign-up on the Crystal Bridges website for those who would like to maintain physical distancing.
Thank you for helping us ensure the safety for all when you visit. Visitors who are unable to visit in person can continue to enjoy Crystal Bridges with online programs, virtual reality, #CBfromHome activities, 360 tour, the full collection available through eMuseum HERE, and weekly eNewsletter updates.
We are also aware that this news comes at a time of distress as communities around the country are calling for change. We believe in the transformative power of art and we hope that you use our offerings to find comfort, spark conversation, and continue your social justice education. You can learn more about our institutional perspective here.
The Momentary is open, too! Find out what to expect for the Momentary’s reopening here.
If you have any additional questions, please contact us at 479.418.5700. We look forward to welcoming you to the museum soon.