Crystal Bridges is open to the public, with limited capacity timed tickets. Learn more.
Crystal Bridges is open to the public, with limited capacity timed tickets. Learn more.
A Message for Our Community from the Directors of Crystal Bridges and the Momentary
June 1, 2020
Crystal Bridges Museum of American Art and the Momentary Announce a Phased Re-Opening Plan with New Safety Measures
June 4, 2020
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What to Expect for Crystal Bridges’ Reopening

It’s been almost three months since Crystal Bridges Museum of American Art made the decision to close its doors to prevent the spread of COVID-19. Now, following the guidance of health partners, state and national government officials, and peer institutions, Crystal Bridges will be reopening to the public on June 10 with limited capacity and new safety measures.

Below you will find a guide of what you can expect during Crystal Bridges’ reopening, including new safety guidelines, spaces that will remain closed or have limited service, and more.

 

1. Timed ticket entry will be offered to members only June 6-8, then will open to the public on June 10

If you are a Crystal Bridges member, you will have member-only access to the museum from Saturday, June 6 to Monday, June 8. Timed tickets will ensure low capacity well below state guidelines, inviting up to 15 members per 15 minutes. Member preview hours will be 10 a.m. – 6 p.m.

The museum will then open to the public on Wednesday, June 10. 

 

2. The number of guests allowed in the museum will be limited; free timed-entry tickets are required 

Crystal Bridges will be limiting the number of guests by inviting up to 30 guests per 15 minutes (and 15 guests per 15 minutes for the member preview). These numbers are based on five people per 1,000 square feet of public space, which adheres to a one-third capacity per state guidelines for indoor venues. Visitors must register for a timeslot and will receive an email prior to their visit with information about how to prepare and what to expect. Timed tickets will help ensure the museum has limited attendance per state guidelines.

Crystal Bridges members: member preview tickets (June 6-8) can be booked HERE. 

General public tickets can be booked HERE.

 

3. Enhanced safety precautions will go into effect

These are some of the safety guidelines you can expect to see and abide by at Crystal Bridges: 

  • The museum will offer a no-touch experience when possible. This includes the elimination of physical ticket interactions. Doors that can safely remain open will be propped open to minimize touch and when that is not possible, staff and/or volunteers will open doors for visitors.
  • Visitors and staff are required to wear face coverings. Per state guidelines, face coverings are required for visitors ages 10 years and older. At Crystal Bridges, face coverings are recommended for ages 2-9. Masks will be available upon entry for those who do not have one.
  • Signage will be in place to reinforce social distancing rules, including designated paths noted for guests throughout the spaces. 
  • All staff and volunteers will undergo temperature checks prior to entering the building.  
  • Cleaning and sanitization will increase with the addition of hand sanitizer stations throughout the building. 

 

4. Some museum spaces will either remain closed or have limited service

  • Galleries will be open but interactive works of art will not be in use and hands-on engagements including audio guides will be suspended until further notice. Visitors are encouraged to download the Crystal Bridges app.
  • Frank Lloyd Wright’s Bachman-Wilson House, James Turrell’s Skyspace: The Way of Color, Yayoi Kusama’s Infinity Mirrored Room, and the Studio artmaking space will remain closed until further notice due to limited space for social distancing.
  • The Library will be open with limited capacity and access to computers, as well as increased cleaning procedures. Digital library resources are available HERE.
  • Eleven will be open and will operate at one-third capacity. Visitors will be served tableside and food will be covered with plate covers for table delivery. Seating and tables will be cleaned before/after each use. Face coverings must be worn by all guests when not seated at their assigned table.
  • The Coffee Bar will be open with guests queuing at six feet distance with the help of floor markings. Touchless transactions are being tested and plexiglass barriers at the register have been installed. 
  • Shuttles between the Crystal Bridges entrance and additional parking will run; all riders (staff and guests) must wear face coverings. Riders will be spaced to honor physical distancing and the seats will be cleaned between trips. The shuttle between the Momentary, Crystal Bridges, and 21c Museum Hotel will not be operating until further notice. 

 

5. Temporary exhibitions have been extended and you can see them for free

Hank Willis Thomas: All Things Being Equal has been extended through July 13 and will be free to view for all visitors. State of the Art 2020 will be extended with the full exhibition on view at both Crystal Bridges and the Momentary through July 27.

 

6. The trails will remain open

Photo by Ironside Photography / Stephen Ironside.

The trails and grounds around Crystal Bridges remained open throughout quarantine and they will continue to remain open for everyone to enjoy. We have added signage to the trails to help visitors maintain social distancing, keeping six feet apart. 

 

7. Programs will still be offered virtually; no on-site programs in June

Photo by Tram Colwin.

Just as you’ve enjoyed in the past few months, virtual programs and artmaking classes will still be offered through sign-up on the Crystal Bridges website, completely free of charge. There will be no on-site programs during the month of June.

 

Thank you for helping us ensure the safety for all when you visit. Visitors who are unable to visit in person can continue to enjoy Crystal Bridges with online programs, virtual reality, #CBfromHome activities, 360 tour, the full collection available through eMuseum HERE, and weekly eNewsletter updates.

We are also aware that this news comes at a time of distress as communities around the country are calling for change. We believe in the transformative power of art and we hope that you use our offerings to find comfort, spark conversation, and continue your social justice education. You can learn more about our institutional perspective here.

The Momentary is opening, too! Find out what to expect for the Momentary’s reopening here.

If you have any additional questions, please contact us at 479.418.5700. We look forward to welcoming you back to the museum soon. 

 

8 Comments

  1. nancydadabellsouth@yahoo.com' Nancy Harris Rhodes says:

    Will the Museum Store be opened?

  2. gbrazz90@att.net' Glenda Brazzel says:

    I have tried for days to purchase tickets for July 10th or other dates and it will not let me purchase tickets. I am a member and would like to know why I cannot get tickets for me and a guest. It’s very frustrating!!

    • erica.harmon@crystalbridges.org' Erica Harmon says:

      Hi Glenda,
      Apologies that it’s been difficult to get tickets. Since you are a member, you may also call the Member Priority Line at 479.418.5728 to reserve tickets via phone.

  3. singnalong@sbcglobal.net' Deb Shahan says:

    We are planning a visit there this July. Any hope that the Frank Lloyd Wright house will open by then? Trying to decide what time to be the tickets for. Do the trails require timed entry ticket too? Or, can you go separately from the timed entry ticket to the museum? Can outside picnic food for the trails be brought in? Are the trails open earlier than the museum? Thanks.

    • erica.harmon@crystalbridges.org' Erica Harmon says:

      Hi Deb,

      Thanks for your question. At this time, we do not foresee reopening the Frank Lloyd Wright Bachman-Wilson House in July. If anything changes, however, we will be sure to tell you on our blog and social media channels.

  4. john.clardy@clorox.com' JOHNATHON S CLARDY says:

    Will be able to bring a sketch pad in and do some sketching of the art displayed?

    • erica.harmon@crystalbridges.org' Erica Harmon says:

      Hi Johnathon,

      Absolutely! Sketching with pencils or colored pencils is permitted in the galleries. Easels are not permitted.

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